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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


To support the Eco Options proposed by Home Depot, we decided to sell 1,000 units for a limited time
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We ship from 474 Old Hargrave Rd, Lexington, NC 27295



Enjoy a cozy fireside chat with the Hanover Orleans 55-piece fire pit chat set. This warm and cozy set includes 4 deep-seating woven swivel gliders and a square, 26 in. 30,000 BTU fire pit that doubles as a table. Black fire glass surrounds the round burner, beautifully reflecting the warm soothing flames, and a lid is included to cover the burner when it is not in use. Each chair is handcrafted with premium resin weave over heavy-duty steel frames treated for outdoor weather protection. Our low-maintenance resin weave offers high tensile strength and is resistant to UV fading, moisture, staining, and cracking. Sink into thick foam cushions wrapped in premium outdoor fabric that repels moisture and is quick to dry. Make your backyard the neighborhood hot spot with Hanover's Orleans Collection.





SHIPPING
OUR GUARANTEE
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the usa.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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